About Us

Here at Consumer Finance Claims we are specialists in preparing and processing claims against financial institutions for compensation and redress on behalf of our clients.

Drawing on vast experience and expert legal backing we are able to audit credit agreements for loans, credit cards, HP agreements and some mortgages. Throughout our audit process we look to identify elements of unfairness and mis–selling which will lead to compensations been paid to our clients in the way of refunds or redress.

Unfair and mis–sold credit agreements can be identified for a number of reasons but here at Consumer Finance Claims we identify two key areas; we examine the prescribed terms of the agreement and how the product was sold to our client at the time of sale.

Most claims against lenders are processed in house but in the event that further legal backing or court proceedings on your behalf are required then files are passed to our dedicated legal team.

Consumer Finance Claims specialise in PPI Claims. PPI (Payment Protection Insurance) has been widely mis–sold and there are numerous reasons that can lead to a successful claim. Each month we handle claims worth hundreds of thousands of pounds for our clients and successfully complete claims on a daily basis!

PPI can be added to credit cards, secured loans, personal unsecured loans, HP agreements and mortgages. Our streamlined process allows us to work with our client and identify how their PPI policy may have been mis–sold. With our evidence collated we prepare and submit a formal claim to the lender with cases completing in an average of 12 weeks and our clients receiving thousands of pounds in compensation.

Consumer Finance Claims is regulated by the Claims Management Regulator in respect of regulated claims management activities leaving us well placed to handle to your claim for mis–sold PPI and unfair credit agreements.

Whether you are a current UK resident or an Ex–pat living overseas Consumer Finance Claims can process claims on your behalf so long as the agreement you wish to claim against was taken out within the UK.

Whilst most clients require only our claims management services there a number of people who require further guidance and advice regarding those debts which can not be identified as unfair or mis–sold.

We understand that for many these are hard times of uncertainty to endure and our dedicated Debt Management department can work with you to help keep monthly outgoings down to one fixed, manageable sum you can afford. All correspondence and negotiations to lenders are carried out on your behalf and we ensure that direct contact between them and you is kept to an absolute minimum. In some cases we can look to reduce balances and/or freeze ongoing interest.

Our dedicated Debt Management department can help to arrange flexible Debt Management plans, IVA's (Individual Voluntary Arrangements) and Scottish Trust Deeds.

BulletpointsAverage claim value £2500

BulletpointsNo Win – No Fee PPI Claims*

BulletpointsNo Upfront Fee's

BulletpointsOn average our PPI claims take 12 weeks

BulletpointsCompetitive 20% inclusive of VAT Success Fee

BulletpointsProven track record* for all PPI claims


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Congratulations! You're one step closer to receiving your compensation for mis–sold Payment Protection Insurance.


If all details look OK you will receive a Claim Pack through the post, usually within 48 hours. If there are any issues we need to discuss one of our advisors will call you.


Either way you need to return your Pack as quickly as possible to prevent any delays with your claim!