Please note we are not actively taking on anymore mis-sold mortgage claims at the moment. The only mortgage claims we currently accept are those that include mis-sold Payment Protection Insurance.

Mis–sold Mortgages

Intro Why Claim? How It Works Why Choose Us FAQs

You begin the process by completing our online form or by giving us a call.

This will give us enough information to gain an understanding of your mortgage account, how it was sold and if any claim is potentially viable.

To proceed further we will send you a Claims Pack which you need to sign and return. As part of your Claim Pack you will receive a detailed questionnaire which allows us to collate information and your version of events as to how your mortgage was sold.

You will also need to send us a cheque for £10 made payable to your lender. This is essential as the £10 fee is a statutory fee which is payable under the Data Protection Act 1998. Cheques must be made payable to your lender and not us, any cheques made payable to Consumer Finance Claims will be returned.

Once your lender receives the £10 fee and a schedule of documents from us they must provide all details held on file relating to your account with them. Once all documents are received we will be able to carry out a full audit and identify any areas that appear to breach legislation from the sale of your mortgage.

This, coupled with the information you provide us in the questionnaire will enable us to compile your claim with a view to retrieving compensation on your behalf. Ultimately we will be aiming to put you back in the position you would be in had you not take out that particular mortgage.

BulletpointsNo Upfront Fees

BulletpointsNo Win – No Fee*

BulletpointsRepossession Unwinds

BulletpointsCompensations of up to £50,000 +

BulletpointsReclaim Mortgage Exit fees & other costs

How much money could you be entitled to?
Start your PPI Claim now!





Thanks for your enquiry! Based on the information you'll receive a Claims Pack through the post, usually within 48 hours.

However, if there are any further details required one of our claims handlers will give you a call to run through everything and clarify the next steps in processing your mortgage claim.

If at any point you have any queries please do not hesitate to contact us!