Personal Injury

Intro Why Claim? How It Works What's My Claim Worth? FAQs

Will I have to go to court?

It is unlikely that you will have to go to court. Almost all cases are settled before court proceedings are issued as all parties generally want to keep costs to a minimum.

If the case does go to court this is most likely to be at a court close to you. You will be represented by your specialist solicitor and barrister who we appoint on your behalf.

How long will it take?

It's hard to say. A new fast track process has been brought in for all road traffic accidents meaning some cases can complete in as quickly as 6 weeks.

However, most cases generally take around 6 months from start to finish.

How much should I expect to receive?

It's hard to say at this stage. By looking at our online claims calculator (click here) you will get an indication of compensation levels for different injuries.

However, before knowing how much you may be entitled to your medical reports as a result of the accident must be considered.

Do I need to see my GP or go to Hospital?

If you haven't already visited your GP it may be asked why but we can appoint a private medical company to carry out an assessment of your injuries.

Where are you based?

Our main office is in the North East of England but we represent clients nationwide and our specialist solicitors have offices around the country.

What information do you need from me?

As much information as you can give us. Obviously the more information we have then the stronger case will be.

Witness reports and photographs can always be beneficial if available.

If you've been in a road traffic accident we need the registration number and ideally the insurance details of the person who caused the crash.

If you have a crime reference number from your accident that can be beneficial aswell but all of these factors can be discussed with one of our advisors when you contact us.

Do I need witnesses?

Witness statements can help if applicable. However, it may that were no witnesses to your accident. This doesn't matter. As such as you statement can be enough to process the claim.

What will it cost?

The claim will cost you nothing to process and you will keep 100% of any compensation awarded.

What if I lose my case?

If you lose your case you pay us nothing. However, you may be liable to pay the costs of the person you are claiming against.

Don't worry about this too much as we help you to take out an insurance policy to cover eventualities such as this and to make sure you don't end up out of pocket.

It may be that you have legal expenses included in your house or car insurance or through some sort of club or union you are part of.

Before proceeding with your claim we will make sure that all eventualities are considered so you aren't affected any further by the claim.

How do you get paid?

Our costs are paid by the other side. This means if your claim is successful the person or insurance company you are claim against has to pay your legal costs, this is how we get paid.

What does 'No Win–No Fee*' mean?

No Win–No Fee* means we work for you without taking any kind of payment and we only get paid if your claim is successful.

How do I know you're the right company?

We are regulated by the Claims Management Regulator in respect of regulated claims management activities and abide by the Solicitors Code of Conduct.

All of our solicitors are specialists in their own field and we'll make sure the right one is representing you.

What if the accident was my fault?

If the accident was your fault you won't be able to make a claim unfortunately as there's nobody else to blame.

If the accident wasn't your fault then you can make a claim as somebody is at fault for your injuries.

My accident happened over 3 years ago, can you help?

Claims generally need to be started within 3 years of an accident happening.

If your accident happened over 3 years ago you may still be able to make a claim but, depending on the evidence you can provide us, an application may need to be made to the courts. You will also need to explain why you haven't made a claim sooner.

I had an accident at work, will making a claim affect my job?

If you had an accident at work that wasn't your fault it shouldn't affect your employment.

Employers have a responsibility to ensure you workplace is a safe environment and should also have insurance in place to cover eventualities such as this.

By making a claim you will help ensure that health and safety issues in the work place are improved.

If your employer doesn't have insurance to cover this that suggests they may not care too much about health and safety and your working environment. So if they don't care about you maybe you shouldn't care about claiming against them.

I had an accident at work but the company has now stopped trading, can I still claim?

You may still be able to make a claim. If the insurance provider can be identified then there's a possibility the claim could still be processed.

Who can claim?

Anybody who's had an accident in England and Wales.

If you've had a road traffic accident and you weren't the only person in your vehicle, perhaps your friends and family were involved then they too should make a claim for any injuries sustained.

BulletpointsKeep 100% of the compensation

BulletpointsNo Win – No Fee*

BulletpointsAdvice from Injury Claims Experts

BulletpointsRepresenting Clients Nationwide

BulletpointsTraffic Accidents / Accidents at work / Slips, Trips & Falls / any other type of Injury Claim


How much money could you be entitled to?
Personal Injury Claim























Congratulations! You're one step closer to receiving your compensation for mis–sold Payment Protection Insurance.


If all details look OK you will receive a Claim Pack through the post, usually within 48 hours. If there are any issues we need to discuss one of our advisors will call you.


Either way you need to return your Pack as quickly as possible to prevent any delays with your claim!